Refund Policy

Thank you for using NexPect.

1. General Policy

All purchases made on NexPect, including subscriptions, boosts, featured opportunities, and other virtual products, are generally non-refundable.

By purchasing any paid feature, you agree that:

• Payments are final
• No refunds will be issued for partial use, unused time, or change of mind

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings.

• Cancellation stops future billing
• You will continue to have access until the end of your current billing period
• No refunds are provided for the remaining time

3. Exceptions

We may issue refunds in limited circumstances, including:

• Duplicate or accidental charges
• Billing errors caused by our system
• Unauthorized transactions (subject to investigation)

All refund requests are reviewed on a case-by-case basis.

4. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Immediate suspension of your account
• Loss of access to paid features

5. Contact

To request a refund or report a billing issue, contact:

Email: nexpect@proton.me

Please include:

• Your account email
• Transaction details
• Reason for the request

6. Platform Discretion

NexPect reserves the right to approve or deny any refund request at its sole discretion, in accordance with applicable laws.

By using NexPect, you acknowledge that you have read and understood this Refund Policy.